I am writing you today to compliment this team. From the first call to closing we have been thoroughly impressed with attention to detail, professionalism and courtesy shown. Caller that set the appointment was kind and thorough and explained the appointment. Upon meeting Ross we were impressed with his open and honest approach and passion for his career. Yes, he is a good salesman, but it is obvious that he really likes helping people, and is definitely willing to go the extra mile. The installers were equally as good, they spent a lot of time, reviewing what they were going to do, how great things worked, answered all questions, and again went the extra mile, with customer service as focus, even collaborating on install size of area with supervisor to ensure customer satisfaction and energy conservation overall. Next we met Brooke, she was great, thorough, very friendly and knows her job well. She is definitely suited to be a closer and representative of the company. It is obvious this team is well supported, enjoys what they do, and are overall providing an excellent service both with their product knowledge and energy conservation education to people all over FL.